Meet the Team

Our staff is a strong team of compassionate and highly-trained individuals who are committed to achieving lifelong results for our patients. You will find each of them to be caring and knowledgeable. Please feel free to come to us at any time with questions regarding your treatment. Our staff is prepared to answer any questions you might have.


Susan

Susan

Operations Manager / Treatment Coordinator

Dentistry runs in Susan’s family.  Her father is a retired dentist and one of her daughters, Vanessa, is attending dental school with aspirations of joining the practice as an orthodontist. Susan was the first employee of Phelps & Cohen Orthodontics.  Her husband, Van, was Dr. Phelps’s high school baseball and football coach.  When she is not working, Susan enjoys gardening, baking, playing with her dogs, and shopping at estate sales.


Sarah

Sarah

Treatment Coordinator

Sarah has been a treatment coordinator for almost twenty years and loves being involved in the orthodontic field. She spends her free time cheering on her daughter’s volleyball team, watching her husband coach basketball, shopping, and working out.


Vi

Vi

Financial Coordinator

Vi is our resident bargain shopper and enjoys eating out with friends and family on the weekends. Vi’s husband Antoine and her two daughters, Maddie and June, also keep her on her toes.


Robin

Robin

Scheduling Coordinator/Human Resources Specalist

Robin's family includes her daughter, Jessica, and son, Dylan. Her time outside the office is spent with friends and family, as well as rooting for the New York Giants and Yankees.


Elena

Elena

Scheduling Coordinator

Elena was one of our first patients and now works with us as our scheduling coordinator. In her free time, she enjoys spending time with her husband Aaron and their son, Jeremiah, as well as cheering on the Giants and 49ers.


Jessica

Jessica

New Patient Coordinator / Financial Assistant

Jessica is a registered medical assistant. You will sometimes see Jessica at the front desk, but she is more often working behind-the-scenes verifying patient's insurance plans. She enjoys spending time with friends, hiking, watching movies, shopping, and baking. She is very happy to be working with such an amazing team, and is even happier that she gets to work with her mom, Robin.


Denise

Denise

New Patient Coordinator / Financial Assistant

Denise moved to the Bay Area from Minnesota. She has over fifteen years of experience in customer service and management and is excited to be joining our front office team. When Denise is not working, she is spending time with her husband, Daniel, and her two boys, Dax and Degan. She also enjoys spending time with friends, cheering on her sons’ teams, going to the beach, doing yoga, shopping, and traveling.


Mary

Mary

Scheduling Coordinator

Mary went to Leigh High School, the same high school Dr. Phelps and Susan both attended. When she’s not in the office, Mary sells cherries at farmers markets from her family farm in the spring and summer. She also enjoys being a competitive cheerleading coach and spending time with her husband, Chris, and three children, Stella, Sebastian, and Franklin.


Ellie

Ellie

Scheduling Coordinator

Ellie is the youngest daughter of our operations manager/treatment coordinator, Susan. She recently graduated with a Bachelor’s of Science in Biology, while also playing softball at the collegiate level. She hopes to pursue a career in Veterinary Medicine. Ellie spends her free time coaching competitive cheerleading, attending sporting events, and playing with her dog, Tank.


Vanessa

Vanessa

Systems Coordinator/Student Doctor

DMD, MPH Candidate, Class of 2018

A.T. Still University | Arizona School of Dentistry & Oral Health

Vanessa is the eldest daughter of our operations manager/treatment coordinator, Susan. Vanessa is in dental school and is also earning her master's in public health at Arizona School of Dentistry and Oral Health with hopes of specializing in orthodontics. In her free time, Vanessa enjoys training with her dogs and cheering on her alma mater the University of Oregon Ducks!


Terri

Terri

Registered Dental Assistant

Terri has been an assistant at Phelps & Cohen Orthodontics since 2007. She is our office book critic. Outside of work she enjoys shopping, long walks, reading, catching up with her TV shows, and spending time with her family.


Margarette

Margarette

Dental Assistant

Margarette has been an orthodontic assistant since 2006 and finds orthodontics fascinating!  She is a native of Green Bay, Wisconsin and has been living in California since 2013. In her free time, she enjoys photography, travelling, shopping, and spending time with family and friends.


Helen

Helen

Registered Dental Assistant

Helen has been an Assistant for 6 years, 4 in General Dentistry and 2 in Orthodontics. She finds Orthodontics extremely fascinating and rewarding. In her free time she enjoys spending time with family and friends, hiking, reading, being outdoors and staying active. She is also very happy to be able to be a part of such a fun team.


Stephanie R.

Stephanie R

Registered Dental Assistant

Stephanie is a graduate from Monterey Peninsula College. She loves working with orthodontic patients and watching their transformation to a healthier smile. When she is not working she enjoys spending time with her family, friends and fiance, Kevin. Most of her time is spent going on long walks with her dog, crafting projects, shopping, hiking, baking, and rooting for the San Francisco Giants.


Lisa

Lisa

Registered Dental Assistant

Lisa was born and raised in Milpitas CA.  She has been in the dental field since 2002 and was introduced to orthodontics during her road to receive her RDA. Lisa loves the smiles that orthodontics brings to the world.  When she is not at work, Lisa and her fiancé are busy with their children, going from t-ball to gymnastics.  They are looking forward to spending their summers at California's Great America.


Tharina

Tharina

Registered Dental Assistant

Tharina believes that everyone deserves to love their smile, and smile as much and as often as they can. She is very happy to be a part of a team that helps patients leave happy every day. When Tharina is not working, she enjoys traveling, going to sporting events, and spending time with her close friends, family, and her English bulldog, Rex.


Kat

Kat

Dental Assistant

Kat has been a dental assistant for 8 years and loves working in the orthodontic field of dentistry. In her free time, Kat enjoys spending time with her family and friends. She also loves being outdoors, going to the beach, and hiking with her dog, Max. Her favorite sports teams are the San Francisco Giants, San Jose Sharks, and the San Francisco 49ers.


Merritt

Merritt

Sterilization / Records Technician

Merritt is our sterilization and records technician. He hopes to pursue a career in Radiology. Merritt is also the brother of our RDA, Terri. Outside of the office Merritt enjoys Starbucks Frappuccinos and watching basketball.


Araceli

Araceli

Dental Assistant

Araceli works Saturdays at PC Ortho.  She is happily married to Octavio and has three sons and one daughter. She enjoys cooking, riding her Harley, and spending time with her family.


Stephanie C.

Stephanie

Registered Dental Assistant

Stephanie works Saturdays at PC Ortho. She graduated with a B.S. in Healthcare Administration and Management. Stephanie is also a professional motocross racer and speaks to children’s groups about bike safety. During baseball season, you can always find Stephanie cheering on her beloved Oakland A's!