Meet the Team

Phelps and Cohen Orthodontics

San Jose & Los Gatos, CA


Meet the Team

Our staff is a strong team of compassionate and highly-trained individuals who are committed to achieving lifelong results for our patients. You will find each of them to be caring and knowledgeable. Please feel free to come to us at any time with questions regarding your treatment. Our staff is prepared to answer any questions you might have.

Susan

Operations Manager

& Treatment Coordinator

Dentistry runs in Susan’s family. Her father is a retired dentist and her eldest  daughter, Vanessa, is dentist in pediatric residency at Medical University South Carolina.  Susan was the first employee of Phelps & Cohen Orthodontics. Her husband, Van, was Dr. Phelps’s high school baseball and football coach. When she is not working, Susan enjoys gardening, baking, playing with her dogs, and shopping at estate sales.

Robin

New Patient Coordinator / HR Specialist

Robin's family includes her daughter, Jessica, and son, Dylan. Her time outside the office is spent with friends and family, as well as rooting for the New York Giants and Yankees.

Sarah

Treatment Coordinator

Sarah has been a treatment coordinator for almost twenty years and loves being involved in the orthodontic field. She spends her free time cheering on her daughter’s volleyball team, watching her husband coach basketball, shopping, and working out.

Araceli

Coming Soon

Treatment Coordinator

Araceli was born and raised in the Bay Area. She has worked in the dental field for 8 years and loves seeing the difference orthodontics makes in peoples life's. When she's not working she enjoys hiking, online shopping, and playing with her dog, Cece.


Vi

Financial Coordinator

Vi is our resident bargain shopper and enjoys eating out with friends and family on the weekends. Vi’s husband Antoine and her two daughters, Maddie and June, also keep her on her toes.

Denise

Financial Coordinator/Treatment Coordinator (Los Gatos)

Denise moved to the Bay Area from Minnesota. She has over fifteen years of experience in customer service and management. When Denise is not working, she is spending time with her husband, Daniel, and her sons, Dax and Degan. She also enjoys spending time with friends, cheering on her sons’ teams, going to the beach, doing yoga, shopping, and traveling.

Zoe

Scheduling Coordinator

Zoe is a native of Oregon but she loves living in California. Although she's worked in customer service since 2011, this is her first position in orthodontics and she's thrilled to be a part of the team. When she’s not in the office, Zoe enjoys trying new restaurants with her boyfriend, spending time with her friends, thrift shopping, and traveling.

Janette

Coming Soon

Scheduling Coordinator

Working at PC Ortho is Janette's first job in the orthodontic field. When she's not working, she enjoys spending time with her dog Bubba, family, and friends. She also enjoys photography and traveling and is fluent in Spanish and French.

Madeline

Coming Soon

Scheduling Coordinator/Social Media Specialist

Madeline was a patient at Phelps & Cohen Orthodontics starting at 8 years old and is delighted to be back working here. She has been working in customer service for 7 years and while this is her first position in the field of orthodontics, she is loving every second of it! In her free time, she is an avid writer and enjoys photography, being in nature, and watching movies from her growing collection of over 150 DVDs.

Morgan

Coming Soon

Insurance Coordinator

Morgan is a recent Oklahoma University graduate and new to the bay area. She completed her undergraduate degree in Health and Exercise Science. When she is not working, she enjoys spending time with her boyfriend, two dogs and working out.

Margarette

Dental Assistant/Clinical Staff Lead, OA

Margarette has been an orthodontic assistant since 2006 and finds orthodontics fascinating! She is a native of Green Bay, Wisconsin and has been living in California since 2013. In her free time, she enjoys photography, traveling, shopping, and spending time with family and friends.

Terri

Registered Dental Assistant. OA

Terri has been an assistant at Phelps & Cohen Orthodontics since 2007. She is our office book critic. Outside of work she enjoys shopping, long walks, reading, catching up with her TV shows, and spending time with her family.

Marysia

Coming Soon

Sterilization/Records Technician

Marysia is a recent Sonoma State University graduate. She completed her undergraduate degree in Liberal Studies and is excited to be diving into the dental/medical field. She is eager to learn and loves to help people achieve their goals. When she is not working, Marysia loves to travel, spend time with family, play with her dog, watch movies, and root for the Purdue University Boiler Makers!

Caitlin

Sterilazation/Records Technician

Caitlin moved to the bay area from Arizona in 2016. She is new to the dental field but aspires for a long-term career in orthodontics as she loves seeing the smiles orthodontics creates. Outside of work and studies, Caitlin spends most of her time with family and friends as well as going to the beach, playing with her dog, Roxy, and rooting for the Arizona Diamondbacks.

Huyen

Coming Soon

Registered Dental Assistant

Huyen has been an orthodontic assistant for 20 years. She loves helping people gain confidence by having beautiful teeth and great smiles. In her free time, she enjoys hiking, running, cooking, shopping and spending time with her son Calvin, daughter Caitlin, and cat Coco.

Andrea

Registered Dental Assistant, OA

Andrea loves being an orthodontic assistant!  She was drawn to the field because she had braces and loves seeing the happiness and confidence a beautiful smile can bring to the face of her patients. In her free time, Andrea enjoys being with her 3 sisters and her chihuahua as well as watching Netflix.

Helen

Registered Dental Assistant

Helen has been an Assistant in both  general dentistry and in orthodontics. She finds orthodontics fascinating and rewarding. In her free time, she enjoys spending time with family and friends, hiking, reading, being outdoors and staying active. She is also very happy to be able to be a part of such a fun team.

Stephanie

Registered Dental Assistant, OA

Stephanie is a RDA graduate from Monterey Peninsula College. She loves working in the orthodontic field of dentistry, watching and caring for patients throughout their transformation to a beautiful smile. Outside of work Stephanie enjoys spending time with family, friends and husband, Kevin. She also enjoys going on walks with her dog, Bubba, crafting projects, hiking, and rooting for the Boston Red Sox.

Lisa

Registered Dental Assistant, OA

Lisa has been in the dental field for over a decade and has a passion for orthodontics.  Her husband and daughter both received treatment for Phelps & Cohen Orthodontics. She and her family are BIG sports fans!  In her free time, Lisa is busy watching her kids play sports as well as attending local sporting events and cheering on her favorite teams.  Lisa also loves spending time at the beautiful California coastline.

Kat

Registered Dental Assistant

Kat has been a dental assistant for over 10 years and loves working in the orthodontic field of dentistry. In her free time, Kat enjoys spending time with her family and friends. She also loves being outdoors, going to the beach and hiking with her dog, Max. Her favorite sports teams are the San Francisco Giants, San Jose Sharks, and the San Francisco 49ers.

Vanessa, DMD

Systems Coordinator

Dr. Kristensen is the eldest daughter of our operations manager/treatment coordinator, Susan. Vanessa earned her DMD from A.T. Still University/Arizona School of Dentistry and Oral Health and is in pediatric residency at Medical University South Carolina. In her free time, Vanessa enjoys training with her dogs and cheering on her alma mater the University of Oregon Ducks!

Working Hours

MONDAY : 9:00 am - 12:00 pm, 2:00 pm - 6:00 pm

TUESDAY - WEDNESDAY : 8:30 am - 12:00 pm, 1:30 pm - 5:30 pm

THURSDAY : 8:30 am - 12:00 pm, 1 pm - 5:00 pm

*1st Friday of each month: 9:00 am – 12:00 pm

*3rd Friday of each month: 9:00 am – 12:00 pm, 1 pm – 4:00 pm

*2nd Saturday of each month: 8:00 am – 1:00 pm

*These dates are subject to change due to holidays and doctor availability.


Contact Details

Phelps & Cohen Orthodontics

Main Office (San Jose - Rosegarden area) 2075 Forest Avenue, Suite 2, San Jose, CA 95128

408-298-3433 | 408-298-6304 | [email protected]

For Emergencies (After Call Hours) : 408-500-1027

Working Hours

*1st Friday of each month: 2:00 pm - 5:00 pm

*These dates are subject to change due to holidays and doctor availability.


Contact Details

Phelps & Cohen Orthodontics

Satellite Office (San Jose - Evergreen area) 3151 S. White Road, Suite 104, San Jose, CA 95148

408-298-3433 | 408-298-6304 | [email protected]

For Emergencies (After Call Hours) : 408-500-1027

Working Hours

WEDNESDAY: 9:00 am - 6:00 pm

LUNCH: 12:00 pm - 1:30 pm


Contact Details

Phelps & Cohen Orthodontics

Satellite Office (Los Gatos) 15827 Los Gatos Blvd, Suite B, Los Gatos, CA 95032

408-298-3433 | 408-298-6304 | [email protected]

For Emergencies (After Call Hours) : 408-500-1027