Meet the Team
Our staff is a strong team of compassionate and highly-trained individuals who are committed to achieving lifelong results for our patients. You will find each of them to be caring and knowledgeable. Please feel free to come to us at any time with questions regarding your treatment. Our staff is prepared to answer any questions you might have.
Susan
Operations Manager
& Treatment Coordinator
Dentistry runs in Susan’s family. Her father is a retired dentist and her eldest daughter, Vanessa, is a pediatric dentist in Oregon. Susan was the first employee of Phelps & Cohen Orthodontics. Her husband, Van, was Dr. Phelps’s high school baseball and football coach. When she is not working, Susan enjoys gardening, baking, playing with her dogs, and shopping at estate sales.
Robin
New Patient Coordinator / HR Specialist
Robin's family includes her daughter, Jessica, and son, Dylan. Her time outside the office is spent with friends and family, as well as rooting for the New York Giants and Yankees.
Sarah
Treatment Coordinator
Sarah has been a treatment coordinator for almost twenty years and loves being involved in the orthodontic field. She spends her free time cheering on her daughter’s volleyball team, watching her husband coach basketball, shopping, and working out.
Araceli
Treatment Coordinator
Araceli was born and raised in the Bay Area. She has worked in the dental field for 8 years and loves seeing the difference orthodontics makes in peoples life's. When she's not working she enjoys hiking, online shopping, and playing with her dog, Cece.
Vi
Financial Coordinator
Vi is our resident bargain shopper and enjoys eating out with friends and family on the weekends. Vi’s husband Antoine and her two daughters, Maddie and June, also keep her on her toes.
Denise
Financial Coordinator/Treatment Coordinator (Los Gatos)
Denise moved to the Bay Area from Minnesota. She has over fifteen years of experience in customer service and management. When Denise is not working, she is spending time with her husband, Daniel, and her sons, Dax and Degan. She also enjoys spending time with friends, cheering on her sons’ teams, going to the beach, doing yoga, shopping, and traveling.
Sherrilynrose
Insurance Coordinator
Zoe
Scheduling Coordinator
Zoe is a native of Oregon but she loves living in California. Although she's worked in customer service since 2011, this is her first position in orthodontics and she's thrilled to be a part of the team. When she’s not in the office, Zoe enjoys trying new restaurants with her boyfriend, spending time with her friends, thrift shopping, and traveling.
Janette
Scheduling Coordinator/Treatment Coordinator
Brittany
Scheduling Coordinator
Kozue
Registered Dental Assistant, OA
Kozue was born and raised in Japan where she was a general dentist. She received her RDA license and OA certification here in the U.S. Kozue has two children and loves spending time with them! In her spare time, Kozue enjoys dancing and loves singing Jazz and Bosa Nova. Kozue is fluent in Japanese.
Terri
Registered Dental Assistant. OA
Terri has been an assistant at Phelps & Cohen Orthodontics since 2007. She is our office book critic. Outside of work she enjoys shopping, long walks, reading, catching up with her TV shows, and spending time with her family.
Marysia
Sterilization/Records Technician
Caitlin
Dental Assistant/Lab Technician
Huyen
Registered Dental Assistant
Andrea
Registered Dental Assistant, OA
Andrea loves being an orthodontic assistant! She was drawn to the field because she had braces and loves seeing the happiness and confidence a beautiful smile can bring to the face of her patients. In her free time, Andrea enjoys being with her 3 sisters and her chihuahua as well as watching Netflix.Helen
Registered Dental Assistant
Helen has been an Assistant in both general dentistry and in orthodontics. She finds orthodontics fascinating and rewarding. In her free time, she enjoys spending time with family and friends, hiking, reading, being outdoors and staying active. She is also very happy to be able to be a part of such a fun team.
Rachel
Dental Assistant
Rachel was born and raised in the bay area. This is her first time working in an orthodontic office and she loves every second of it! She loves being a part of the amazing PC Ortho team and loves seeing patients feel more confident in their smiles. In her free time she loves hip hop dancing, hiking, and writing about mental health advocacy.
Kat
Registered Dental Assistant
Kat has been a dental assistant for over 10 years and loves working in the orthodontic field of dentistry. In her free time, Kat enjoys spending time with her family and friends. She also loves being outdoors, going to the beach and hiking with her dog, Max. Her favorite sports teams are the San Francisco Giants, San Jose Sharks, and the San Francisco 49ers.
Kim
Registered Dental Assistant
Kim has been an orthodontic assistant since 2000. She loves to see how beautiful smiles develop through the orthodontic patient process. When she is not working, Kim enjoys spending time with her family and friends hiking, camping, and singing karaoke. She also likes to watch football, basketball and Korean dramas. Kim is fluent in Vietnamese.
Kayla
Dental Assistant
Kayla is graduate of the dental assisting program from San Jose City College. PC Ortho is her first job in the orthodontic field and she is loving every second of it! When she’s not working, Kayla enjoys spending time at the park with her daughter, going to the beach, and baking sweet treats.
Cyndi
Dental Assistant (LG Office)
Cyndi is a new addition to our team in Los Gatos. She has 8+ years of experience in the dental field as a Registered Dental Assistant. Prior to joining the practice, she spent several years at home with her children. Her favorite part of her job is caring and helping patients. When she isn’t working, she enjoys spending time with her husband John and her children Belle and Sam.
Mari
Scheduling Coordinator
Mari is new to the ortho field but has a long history working with children. When she is not working, Mari is sharing time with with her 4 kids and 3 dogs. Mari loves to watch Jurassic Park movies, Realty TV and Dateline. She also enjoys spending time with family and especially being with her sisters, one of who also works for PC Ortho. Can you guess who?
Sam Nguyen
Registered Dental Assistant
Sam is a Licensed Dental Assistant who specializes in Orthodontic care. She has been an RDA for 8 years. You will often find her talking with patients, putting them at ease, and making sure they're happy. Sam loves seeing a patient with a confident, pleased smile at the end of a visit.
Florita