Phelps & Cohen Orthodontics

Review from Steven H.

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Everyone here is very friendly, professional, welcoming and nice to deal with. I've never had braces done before so I came here after seeing that they offer damon braces and due to their high ratings. I also went to 3 other orthodontics to get different opinions. This was the only place that offered full xrays along with a very detailed in-depth explanation by Dr. Cohen. The consultation was free and Dr. Cohen explained everything in detail and walks you through his thought process. I found that very helpful and reassuring as he pretty much was walking me through everything. My case is a bit tougher and he gave me different opinions and solutions. Along with the pros and cons to each one.I went to three other orthos and they all pretty much said they will have to pull 4 teeth to make room. Dr. Cohen was the only one that said upfront that he doesn't prefer to pull teeth and that for my case it will not be worth the bone loss. I had full trust in Dr. Cohen even though the price is higher but it's definitely worth it. I just got my top braces put on so I can't say much for the results but I have my trust in Dr. Cohen in that they will turn out great. I also appreciate it very much that he offered me the new Vpro+ and all he wanted back in return was feedback. I am glad that I went here for my braces and I wouldn't have chose another place!

Review from Sunil R.

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Dr Cohen is amazing! He is so good at what he does and really cares. He came in on a Sunday to work with us even though he did not have to. And...he has a great sense of humor. Two thumbs way up!!

Review from Zohal N.

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Getting braces in your twenty's is not fun but Dr. Cohen was awesome, happy with the results. Def would recommend.

Review from Cindy L.

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On time with our appointment. Clearly outlines the work needing to be done. The offices were in perfect welcoming condition. Totally customer focused and super modern!

Review from Arthur C.

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Excellent orthodontics office. Brought my 15yo to get braces here on a recommendation and it was a great recommendation. The staff is always so nice and considerate. They are very good at information sharing and accommodating any special needs that may arise. Bottom line I love this orthodontist and highly recommend them.

Review from Jesus M.

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My son had been asking about braces for a while now. I visited a few offices and was really impressed by the dr.s and his staff. Unlike other offices I was given an end to end tour. My son had a fairly large gap in his front teeth, which made it difficult to get him to smile and show his pearly whites! 6 months in and boom no more gap, I don't think I have ever seen him smile the way he does now! He now looks forward to each appointment as he sees improvements every week!

Review from Heather D.

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Thus far appointments and treatment have been effortless and pain free! P&C operates like a very well oiled machine!!

Review from MizzAdri A.

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My daughter and son have gotten their braces here and the service has been amazing. My daughter had to have jaw surgery in combination with her braces, her surgery was Monday and today we received beautiful flowers from Her Dentist!!! It was such a nice gesture and this made her day , she loved them. Thank you for your wonderful service !! You go above and be beyond with your patient care and we really appreciate it.

Review from Brian C.

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I had Invisalign treatment with Dr Cohen and I had a great experience. The entire process was much easier than expected. The staff was friendly and attentive. As soon as I show up to my appointment I was taken back to the chair and treatment was started promptly. Dr Cohen is always friendly. He listened to my concerns and questions and addressed them thoroughly. I had a lot of crowding in my lower front teeth. Wearing the trays was an effort in the beginning but I quickly got used to them. I am now done! The results are excellent! If you are looking for highest level of orthodontic care I would recommend this practice. Thanks to Dr Cohen, Dr Phelps, and the assistants who treated me including Stephanie, Margarette, and Terri. And of course the laddies at the front Zoe and Robin.

Review from Daniel Z.

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I want to express my gratitude and endorsement for Phelps & Cohen Orthodontics. Their clinic is one that is considerate and helpful, even to complete strangers in need of help. In 2017, I had the misfortune of breaking my retaining wire on a plane ride to the bay area. Needless to say, I was in a difficult situation, being thousands of miles from my regular orthodontist with a wire that needed to be fixed immediately. I contacted local orthodontists when I landed, and Phelps & Cohen was not only willing to admit me as a temporary patient without hassle, but also repaired my retainer cement for free. This experience took less than an hour, saved me what could have been hundreds of dollars, and saved my trip. I think Phelps & Cohen represents the best of the orthodontic industry. Realistically, people move around after they have braces and will not have access to their original clinic. I hope all orthodontic clinics will follow their example, thus building a network of support across the country so that anyone with braces who needs help can get it. I hope my own clinic would help one of Phelps & Cohen's patients they way they helped me.

Review from Michelle P.

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Dr. Phelps and Cohen and their whole team are always so efficient and patient! I went here for my braces and my brother went a few years after because we've had such a great experience with them.

Review from Lauren L.

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Dr. Le and the entire Phelps & Cohen staff are THE BEST. When my dentist recommended I look into getting orthodontic work, Dr. Le spent a great deal of time helping me understand exactly why and explaining my different options. I ended up going with Invisalign, which Dr. Le and team did a great job administering.Not only are Dr. Le and team are hyper knowledgeable and competent, they are incredibly understanding and accommodating. They truly have their patients' best interests at heart (rather than just treating patients like a means to make a living). The office itself is incredibly well-run and friendly and make it very easy to schedule and remember appointments. I cannot recommend Dr. Le and Phelps & Cohen enough. If you or someone you love needs orthodontic work, you'd be silly not to go to Phelps & Cohen first :)

Review from Lucky M.

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I was seen by Doctor Tran and Doctor Phelps for 3 years.  They are both very knowledgeable, experienced, and caring.  My teeth are straight and my TMJ problem is under control.  Dr. Tran is so sweet and courteous .   The staff is professional and is highly trained.  Their processes are streamlined. The place runs like a well oiled machine indeed.  This is practice embodies Excellence !

Review from Adria O.

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can't believe how fast my kids teeth are moving!  Each visit is so fun the kids always look forward to them.

Review from Tiffany T.

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My orthodontist is two hours away, and I had an emergency where I needed to trim down my wire that's been poking me all week. Thank you to Dr. Cohen himself, and his staff for accommodating me today! I called, got myself an appointment within an hour, and I was in and out the office :) Thank you so much again!

Review from Elena V.

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We are very satisfied with the treatment received at Phelps & Cohen Ortho clinic.When all other doctors we visited at the very beginning said we need to pull my daughters 2 side teeth prior to treatment, Dr. Cohen was the only one who agreed to treat without pulling. After year and half the phase one is over and the treatment was successful!!! Definitely awesome doctor and awesome personnel! We felt always welcomed during our visits. Highly recommend!

Review from Gg O.

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Love this place customer service and quality of care has been a good experience. The orthodontist and the staff are very caring

Review from Menchu M.

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Never disappointed with them! Customer service is awesome, coffee, tea, water at your service is just a great gesture that they care for their patients and family! Keep it up!!

Review from Margaret C.

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I don't know how this office got my 12 year old daughter excited about braces but they did! My daughter had her braces on for almost 2 years. She had such a fun experience there. They gave her a kit with a Jamba Juice gift card when she got them on and then a goodie bag of stuff she couldn't eat with braces( popcorn, gum and gummies bears) the day she had her braces removed. Staff was awesome. I seriously will miss them! Oh and my daughter's teeth are beautiful!!!!

Review from Dale D.

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I wish every medical institution was as professional and organized as these guys.  Not to mention FRIENDLY!

Review from David W.

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Just talked to Robin with trying to get a consult in.  They're super busy and popular! Booked out basically until the end of the month.  However, she was super patient and nice and found something for me in 2 weeks.  Very appreciative!This is starting off on the right foot! ^_^

Review from Alicia R.

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Where do I start this ortho office is amazing. The atmosphere is inviting and fun. This office is very high tech, modern, and clean.You can tell they all enjoy what they do. The assistants in the back are very knowledgeable and have great people skills. My kids are both in treatment here. They look forward to their appointments.They like the rewards program and earning points. The girls and doctors are very detailed oriented and take pride in their work.I appreciate that they take the time to listen to our concerns and answer are questions. What are you waiting for give them a call! I wouldn't send my family, friends, or patients any where else.

Review from Jenna E.

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They gave me a free replacement retainer when I accidentally left mine behind at a restaurant and it was thrown out when the table was cleared.Back when I had braces, they listened when I said I was freaked out about cutting the wire while it was in my mouth and started measuring it with the old wire and cutting it outside of my mouth, which probably made things take longer for them but I felt much better.And, like many have mentioned, they use newer techniques so I did not have to have any teeth removed before my braces. I had a palate expander instead.

Review from Gwen R.

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They gave me a free replacement retainer when I accidentally left mine behind at a restaurant and it was thrown out when the table was cleared.Back when I had braces, they listened when I said I was freaked out about cutting the wire while it was in my mouth and started measuring it with the old wire and cutting it outside of my mouth, which probably made things take longer for them but I felt much better.And, like many have mentioned, they use newer techniques so I did not have to have any teeth removed before my braces. I had a palate expander instead.

Review from Moss F.

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In every way, outstanding. Phelps and Cohen has been a very pleasant experience for our family. The office staff are always friendly and professional. Not once in over two years were we seen late. Kids get to participate in the check in process via a touch screen in the lobby. These folks don't miss a beat. The office is beautiful and has a very positive vibe. The orthodontists are knowledgeable, gentle and very positive.  My son's smile is amazing and we are so impressed with the outcome. I highly recommend Phelps and Cohen.

Review from Kat S.

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Beginning ortho plan for my 8 year old.  Staff is great and we have had a great experience so far.  Thank you!

Review from Angie Z.

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I visited about two days ago with my mother for a second opinion about my braces and Dr. Phelps was extremely helpful. He gave us all the options and explained the process and outcomes of each. Previously we had spent more than 5k on Invisalign which did not actually move my teeth. Dr. Phelps was visibly upset about this and gave us ways to get our money back like contacting the Dental Society. He was extremely nice and I recommend him for everyone!

Review from Atoosa S.

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Dr. Cohen is da bomb! He cares so much about his patients. With me, he did the impossible. I had a narrow upper jaw due to congenital cleft palate. After having a SARPE surgery, he worked with me to expand my upper jaw. After my second jaw surgery, a LeFort I, he straightened my teeth perfectly. I have just gotten my braces off. He polished my teeth white. I was planning to do a whitening treatment. I don't need to any more.I can't stop looking at myself in the mirror. I always dreamed of looking this good, but never really expected it to happen. The office is clean and filled with supplies. It runs like a well-oiled machine. Every staff member in this office is sweet, kind, and well trained. They sent me flowers after my second surgery. This is one of the best businesses I've ever seen. I cannot recommend Phelps and Cohen enough!I should also mention, the office sent me flowers while I was recovering from surgery, and presented me with a congratulatory bag of candy and popcorn when they took my braces off. So awesome!

Review from Holly M.

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We are very pleased with Dr. Phelps and Cohen!  We looked at several places before deciding on a orthodontist.  The office and staff are very kind, and welcoming.  In addition, everything was explained to us in great detail.  We are always seen on time or early, which is nice.  The office is run extremely smoothly, and is always clean and tidy.

Review from Four P.

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If you're asking yourself why a place has consistently 5 star reviews... stop.  Don't question anymore.  Just realize that this is the place to go.  Dr.  Phelps and Dr. Cohen and the team are so accommodating, kind and skilled.  Don't consider any other orthodontist.  You've found the place to go.

Review from Mona O.

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My visit to Phelps & Cohen was probably the best/most helpful dentist/doctor/ortho visit I've ever had. First of all, the consultation was free. Dr. Cohen and his assistant gave me a lot of attention and time, even though we discovered at the start of my appt that they didnt accept my insurance. I couldnt have asked for a better experience. I left with all the answers I needed.

Review from M N.

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My visit to Phelps & Cohen was probably the best/most helpful dentist/doctor/ortho visit I've ever had. First of all, the consultation was free. Dr. Cohen and his assistant gave me a lot of attention and time, even though we discovered at the start of my appt that they didnt accept my insurance. I couldnt have asked for a better experience. I left with all the answers I needed.

Review from LaTrece J.

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This team is amazing. I was 25 when I got my braces and all I wanted was to get them off as soon as possible. I was probably the most impatient patient they had. But Dr. Le and team were great at telling me all the options I had. I decided to choose the Damon System along with the use of Acceledent. Although the price was significantly higher than traditional braces, I was determined to have the best results in the shortest period my teeth allowed. Even after seeing results within the first 4 months, I didn't think everything was fast enough. But after the first few appointments, I actually looked forward to chatting it up with the team (much more than the adjustments). Wonderful group of ladies (and gentleman).Fast forward 22 months later and my braces are finally off as of Monday.  When I looked in the mirror that night, I got tears because I have never had the beautiful smile that I have now and no words can explain the confidence that I have now.I now know when someone is looking at my face, they aren't staring at my crooked teeth. They are looking at my amazing smile and none of that would have been possible without the team at Phelps and Cohen.I would recommend them to anyone contemplating on improving their smile and regaining that confidence.

Review from Sarah S.

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Dr. Phelps and Cohen both were very good with my son with High Functioning Autism. Their patience and calm demeanor were greatly appreciated. The support staff was also highly effective in dealing with his strong opinions and offered sage advice in a warm and friendly way! Braces are off today, and my son has beautiful straight teeth! Thank you Phelps and Cohen Orthodontics!!!

Review from Rebecca G.

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This review has been long overdue. Dr. Cohen has been so amazing. He has been working with my son Brian since phase 1, which he is now in phase 2. There has been a lot going on with his teeth which has even required surgery at one point. Dr. Cohen has made everything so easy and comfortable. I truly feel and see he has love and desire for his work. The staff is also amazing. Very friendly and accommodating. The atmosphere makes you feel like your at home. Very family oriented.

Review from Jill S.

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The best ortho is soutbay.   My daughter was very nervous and anxious about getting braces.  After her exam, they found something strange with her jaw (wasn't closing properly) and recommended the dreaded headgear.  They never were pushy about it, said it was our choice.  They did an outstanding job making my daughter comfortable and at ease with transition to braces/headgear.  The headgear wasn't a big deal at all,my daughter got used to it very quick.Everyone is really nice here, the finance person, the front desk gals are very charming and nice too.  Seems like everyone goes here, so many neighbors and friends.  We actually saw my daughter's math teacher there today too lol.  Especially like how they always got us in when one of her brackets was loose .  She got her braces off today and her teeth are beautiful.  Thank you Phelps & Cohen!

Review from Julie S.

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Drs. Phelps and Cohen have been working with my teenage son on his orthodontics.  They have been outstanding.  My son's smile looks terrific.  I always felt that they were offering me their best professional opinion in regard to treatment.  When there were decisions to be made, they always took the time to explain our options. Orthodontic work is an investment, but this office is the best.  I referred a friend's daughter who had a bad experience elsewhere and they were able to fix the problems that others had caused.  My friend was really appreciative of the referral.The staff is always friendly and responsive.  On all levels - quality of work, quality of service, and professionalism I give them the highest rating.

Review from Theresa M.

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Office and staff are extremely welcoming. It's clean and great professionalism. Everything was explained to me on great detail; no pressure. My only concern was my insurance because I was told I did not have coverage and considered out of pocket expenses. Looked up my insurance and I have 1500 and then 50% co-insurance; so I'll need to discuss that with the office staff. Otherwise wonderful experience.They give you Options on how you'd like to be reminded of appointments: email, text and phone call. I highly recommend this office to any and everyone.

Review from Alyssa W.

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I had to get braces a second time around because I was dumb in high school, and didn't wear my retainers. I got a consultation with 3 different orthos before I decided on Phelps & Cohen. Out of the 3, they were the most expensive, but it was worth it. Dr. Cohen was the one I worked with. From the beginning, he was very straightforward in explaining everything to me, giving me the pros and cons with his honest professional experience, and was open to all the questions I asked. Out of the 3, he was the one I felt like I can trust the most. Their office is also very clean, very neat, and very professional. I decided to go with Phelps & Cohen because of those reasons. Also, you get a slight discount if you pay everything upfront instead of a payment plan. I would suggest that if you can afford to do so.This is literally the first Dr's practice I've been at where my appointments were always consistently ON TIME. HUGE plus. Every other doctors and dentists office I've ever been to, I've always have to wait even though I always show up on time. With Phelps & Cohen, the receptionists are always smiling, have great attitudes, and I always get seen within 5-10 minutes of walking in. Dr. Cohen does a great job of explaining what he is doing and why, so I always felt at ease. After my braces finally came off and I got my retainers, I had a cavity filled which slightly altered the shape my teeth, making the plastic retainers not fit anymore. They were generous enough to see me to make a mold and gave me a set of retainers free of charge, even though it wasn't their fault that my retainers didn't fit anymore. I was actually almost sad that I don't have to go back! Now I just have to find a dentist with the same professionalism.

Review from Alyssa W.

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I had to get braces a second time around because I was dumb in high school, and didn't wear my retainers. I got a consultation with 3 different orthos before I decided on Phelps & Cohen. Out of the 3, they were the most expensive, but it was worth it. Dr. Cohen was the one I worked with. From the beginning, he was very straightforward in explaining everything to me, giving me the pros and cons with his honest professional experience, and was open to all the questions I asked. Out of the 3, he was the one I felt like I can trust the most. Their office is also very clean, very neat, and very professional. I decided to go with Phelps & Cohen because of those reasons. Also, you get a slight discount if you pay everything upfront instead of a payment plan. I would suggest that if you can afford to do so.This is literally the first Dr's practice I've been at where my appointments were always consistently ON TIME. HUGE plus. Every other doctors and dentists office I've ever been to, I've always have to wait even though I always show up on time. With Phelps & Cohen, the receptionists are always smiling, have great attitudes, and I always get seen within 5-10 minutes of walking in. Dr. Cohen does a great job of explaining what he is doing and why, so I always felt at ease. After my braces finally came off and I got my retainers, I had a cavity filled which slightly altered the shape my teeth, making the plastic retainers not fit anymore. They were generous enough to see me to make a mold and gave me a set of retainers free of charge, even though it wasn't their fault that my retainers didn't fit anymore. I was actually almost sad that I don't have to go back! Now I just have to find a dentist with the same professionalism.

Review from Alin C.

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THE BEST ORTHODONTIST Always accommodatingAlways on timeSuper knowledgeable Beyond kid friendly

Review from Mary R.

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Dr. Phelps and his staff are amazing. Everyone is so friendly and efficient. Dr. Phelps has a great way with kids and my daughter looks forward to her orthodontist appointments. His treatment planning is thorough and individualized and I appreciated the time he took to explain everything. His office is clean, modern and comfortable.Highly recommend!

Review from Giovanna R.

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Definitely awesome service! I just got my braces on today so words cannot explain how excited I am to finally get them! Sarah is great with explaining the finances and Dr. Phelps is so kind and accommodating. Margarette (sorry if I misspelled it) is the best dental assistant ever!! She is extremely nice. I wish we could duplicate her. She is the best! Hands down. She is new to Cali but you would never know. I hope she is the one to always assist when I go there again. Anyways, I definitely recommend these guys!

Review from ft e.

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5 stars are a no brainer here.  My son has been going to Dr Phelps for over a year in order to correct an overbite.  Thus far he's been treated with head gear, braces, and now is wearing a retainer.  The progress has been amazing to watch.  There were alternate opinions from other doctors as to how my son's case should have been treated, and in the end I'm just extremely thankful I put my trust in Dr Cohen and Dr Phelps - who have both advised.  Their plan has worked perfectly.As well, I'd like to give high praise to the office staff, who is always cheerful, helpful, and responsive.  They are just great to deal with.So, all around, this office is simply top notch.